The power of data
Overall, the arts sector is little 'tech savvy'. Sure, no one can do without a website and a Twitter account will hardly be lacking anymore either. But there are few examples of groups, theatres or artists making the most of the power of digital. Setting up a good 'client relations management system' (crm) with profiles of all visitors or buyers, in order to then serve them in a tailored way, is still rare. Let alone data analysis ...
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